Columbia's Sparkle and Shine Cleaning is the epitome of an organic business. “We started because we needed to make some extra money,” said Libby Boozer, owner of Sparkle and Shine.
That beginning included only residential cleaning for a small number of clients.
But Boozer recently emerged as a company that cleans commercial dwellings and she has an industrial client.
“We really just wanted to kind of stick our foot in the water with the commercial businesses,” said Boozer. “But it just took off.”
She said her client list includes Dunbar Funeral Home, Palmetto Family Dentistry, Shandon Presbyterian Church Day Care Center and the Hookah Spot. “And in January we added Mesto Minerals in northeast Columbia. That is our first industrial client,” Boozer said.
Boozer said part of the reason her company has been able to grow is because of a diversity of services. Besides office cleaning and janitorial services, Sparkle and Shine does rental property cleaning, foreclosed home clean outs, and spot cleaning jobs. She said one of her more active accounts is cleaning a fraternity house on the campus on The University of South Carolina.
In addition to diversity of services, Boozer said her new Website has been a boon to business, as has her reputation.
“Until recently, so much of our business has come from referrals. We get so much business from word-of-mouth contact,” Boozer said.
She said she has always made an effort to maintain her integrity and offer a trustworthy staff and an ethical relationship to her customers.
Despite some tension at times, Boozer, who once worked in a medical office setting, said she is very glad she opened and built her business. “Being a small business owner is stressful. You are always the one who has to answer. You have to make sure everything is done right. But overall it's my own. I am my boss,” she said.
Sparkle and Shine Cleaning
Libby Boozer (owner) 141-F Pelham Ave Columbia, SC 29209 803-315-7932